Shipping and Exchange
How course materials, certificates, and batch exchange requests are handled.
Shipping and Exchange Policy Overview
The overview below mirrors the opening paragraphs of the current downloadable document.
This page summarises our shipping and exchange policy. For full legal details, download the linked document below.
Physical materials and certificates may be shipped where applicable; exchange/return eligibility depends on the product and timing.
Contact our support team for any shipment, delivery, or exchange requests.
View or Download the Full Policy
Use these buttons to view or download the current terms and condition document.